FEE’s FAQ

Students must pay their program tuition in full at least two (2) business days prior to the first day of class, unless they have set up a tuition payment plan at the business office at least two (2) business days prior to the first day of class. A $125.00 enrollment processing fee is included as part of the tuition payment. Students must pay their program tuition in full at least two (2) business days prior to the first day of class unless they set up a tuition payment plan at least two (2) business days prior to the first day of class.

Caregiver Training Institute offers a Tuition Payment Plan for the convenience of students. Students sponsored (or partially sponsored) by agencies and facilities are not eligible for tuition payment plans.

• To set up a tuition payment plan, NA-1, CNA-2 and MA program students must prior to the first day of class:

1. Sign the tuition payment plan paperwork; and
2. Make and make the following minimum tuition down payment towards their tuition: NA-1 Program - $800.00; CNA-2 Program - $600.00; MA Program - $800.00.

• The final tuition payment for the balance owed must be received no later than the business day prior to the final exam, or the student will incur a $75.00 late payment plan fee, and they will not be eligible to take their final exam until all fees have been paid.
• Student programs will be placed on hold until they have made their final tuition payment and late payment fee. Students who do not pay their tuition and any outstanding fees in full will be dropped from their program for non-payment.
• No tuition payment plan fees will be incurred if a student wishes to make payments prior to the start of their program and pays the balance IN FULL at least two (2) business days prior to the first day of class. 

Students must make the minimum NA-1, CNA-2, or MA tuition down payment for to reserve their seat in an upcoming class. Before a tuition payment reserving a student’s seat in class will be accepted, students must first meet all eligibility criteria and have submitted their completed registration packet and pre-eligibility documentation.

• Substance abuse screening fees and skills lab supply fees can be purchased only at the school and are due prior to the first day of class.
• Required textbooks, handbooks, workbooks, and medical equipment purchases are available for purchase at the school and are due prior to the first day of class. 

• An enrollee may cancel the enrollment agreement without penalty or obligation within three (3) business days (excluding Saturday, Sunday, and state and federal holidays) of signing the agreement. Refunds will be processed within 30 calendar days and include all tuition and fees paid. 
• After three (3) days, if the enrollee cancels prior to, or on the first day of instruction, the University will refund all paid fees except the $125.00 enrollment processing fee.
• Students who cancel during the first seven (7) days of the academic term will not be assessed a tuition charge. Cancellation requests must be received by the CTI Admissions Department within the first seven (7) days of the course.
• A student may withdraw from the school any time after the cancellation period and receive a pro rata refund if they have completed 60 percent or less of the scheduled hours in the current payment period in their program of study through the last day of attendance and less any deduction for equipment not returned in good condition, within 30 days of withdrawal. 
• Upon termination, the refund will be less the enrollment processing fee of $125.00, and charges for textbooks and other supplies received. CTI does not charge for textbooks or materials students did not receive. Any refund amount will be adjusted for the supplies not returned in good condition within 10 calendar days of withdrawal or termination. 

A student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

• The student notifies CTI of the withdrawal, or as of the date of the student’s withdrawal, whichever is later.
• CTI terminates the student’s enrollment due to the student’s failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences more than maximum set forth by CTI; and/or failure to meet financial obligations to CTI.
• The student has failed to attend class for five (5) days.
• The student fails to return from a leave of absence.

• To determine the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. 
• The amount owed equals the daily charge for the program during the billing period (total institutional charge, minus non-refundable fees, divided by the number of days in the billing period), multiplied by the number of days scheduled to attend, prior to withdrawal. 
• To determine when the refund must be paid the student shall be deemed to have withdrawn at the end of five (5) days.
• For programs beyond the current “payment period,” if a student withdraws prior to the next payment period, all charges collected for the next period will be refunded. If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. 
• Any amount of the refund more than the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student.

Class materials can only be returned within the first 10 days and must be free of marks. Upon inspection a partial refund may be awarded.

• A full refund will be given for any substance abuse screening services not utilized.
• No money will be refunded, and students will be required to pay the full cost of purchasing a new substance abuse screening test, if a student leaves the testing site prior to being released by the provider and has not provided an adequate specimen (i.e.-sufficient volume, acceptable temperature, etc.) Failure to do so will invalidate the substance abuse screening and be considered a refusal to test.

AHA BLS CPR classes must be paid for in full must be paid for in full at the time of enrollment in the class.  Pre-registration is required, and classes fill up quickly.

A full refund will be issued if the CPR class is canceled by the school prior to the start of the class unless a student elects to roll over into the next scheduled class.

A full refund will be given if a student notifies the Caregiver Training Institute business office of their intention to withdraw from their scheduled AHA BLS CPR class at least two (2) business days prior to the start of class.

No money will be refunded, and students will be required to pay the full cost of enrolling in a new AHA BLS CPR class, except in cases of documented emergency or in extenuating circumstances, if the student:

• fails to attend their scheduled class;
• shows up to class more than 15 minutes late;
• fails to notify the school business office at least two (2) business days prior to the start of class.

• NA-1, CNA-2, and MA program students may reschedule their program at no cost if they notify the school of their intention to reschedule their class at least two (2) business days prior to the first day of class.
• Students will incur a $50.00 rescheduling fee if they notify the school of their intention to reschedule their program less than two (2) business days prior to the first day of class, except in cases of emergency or in extenuating circumstances.
• NA-1, CNA-2, and MA program students may reschedule their program a maximum of two (2) times, incurring a $50.00 rescheduling fee each time they reschedule their class.
• Rescheduling fees must be paid at the time students reschedule their program.
• A student MAY NOT reschedule their program and switch into another scheduled class for any reason once they have started their class.

• Students may reschedule their AHA BLS CPR class at no cost if they notify the school of their intention to reschedule their class at least two (2) business days prior to the scheduled class.
• Students will be required to pay the full cost of enrolling in a new AHA BLS CPR class, except in cases of documented emergency or in extenuating circumstances, if they:
  • fail to notify the school business office of their intention to reschedule their class less than two (2) business days prior to the start of class;
  • fail to attend their scheduled class; or
  • show up to class more than 15 minutes late to class.